The details
Shipping & Returns
We want your experience with AURA to be effortless from the moment you order to the moment the scent reaches your skin.
Shipping
Complimentary Shipping Every AURA order ships free worldwide. No minimum spend required. Delivery Times Pakistan: 2–4 business days. International: 5–10 business days. You will receive a tracking number once your order is dispatched. Packaging Each fragrance arrives in our signature box, wrapped in tissue with a handwritten note. Designed to feel like a gift — because it is.
Returns & Exchanges
14-Day Return Window If you are not satisfied with your fragrance, you may return it within 14 days of delivery. The bottle must be unopened and in its original packaging. Opened Bottles We understand that scent is personal. If you have opened the bottle and it is not right for you, contact us on WhatsApp — we will work something out. Damaged or Incorrect Orders If your order arrives damaged or you received the wrong fragrance, we will replace it immediately at no cost. Reach out to us on WhatsApp with your order number.
Need Help?
Contact Us For any shipping or return questions, message us directly on WhatsApp at +92 323 2174952. We respond within a few hours.
